News

ICBC Standard Bank

ICBC partnership farewell

780 400 Susie

Last week we said a fond farewell to our charity partner for the past five years, ICBC Standard Bank plc.

During this time, ICBC have raised an incredible £90,000 for Spread a Smile through a range of activities and initiatives including challenge events, beehive tours, quiz nights, bake sales, raffles, cricket events and generous donations.

Wenbin Wang, ICBC CEO and Vanessa Crocker, Co-Foudner Spread a SmileOur partnership with ICBC has truly been a catalyst for growth and change at Spread a Smile and we are extremely grateful and proud of everything we have achieved together. Their energy and commitment has been amazing and we were delighted to join the team at ICBC for a farewell event last week to show the difference they have helped make.

“We would like to extend our heartfelt thanks to all of our friends at ICBC for going the extra mile to help spread smiles to seriously ill children and young people. Thanks to your hard work, support and generosity, you’ve helped us to reach more families and bring even more joy and happiness into the lives of families during some of their darkest times. Thank you.” Lucy Jackson, Spread a Smile CEO.

 

Please do get in touch with the team at fundraising@spreadasmile.org to find out how you or your company could support Spread a Smile. Thank you.

UCLH

Partner Focus – UCLH

780 400 Susie

Spread a Smile has been supporting and working with UCLH (University College London Hospitals NHS Foundation Trust) for nearly 10 years through regular in person visits, online sessions, treat drops and much more.

The Royal National ENT and Eastman Dental Hospitals, is one of UCLH’s specialist hospitals, with the Paediatric Dentistry Unit sees complex patients for whom a typical dental visit in primary care would be difficult. Since November 2022 in partnership with the hospital we have been trialing the use of therapy dogs to provide support for patients visiting the Unit to help reduce anxiety and stress.

We spoke to Paul Ashley, Professor/Honorary Consultant, Paediatric Dentistry about how this exciting new initiative is providing invaluable support for patients who would otherwise find a visit to the unit particularly challenging.

What was the reasoning behind involving Spread a Smile at the Paediatric Dentistry Unit?

“I was a committee member on the NICE (National Institute for Health and Care Excellence) guidance – ‘Babies, children and young people’s experience of healthcare’. It was clear from some of the focus group work carried out with children that therapy animals were really important to them. So, following this feedback, I decided to work with Spread a Smile to see how therapy dogs could help in our Unit.”

How does the initiative work practically?

UCLH - Patient with Thomas“The Spread a Smile team currently work with the families to help reduce stress and worry whilst they are waiting in the waiting room before a procedure. When the patient arrives, they are met by Thomas or Harry, one of the Spread a Smile’s Therapy Dogs, along with one of the Spread a Smile Entertainers. They stay with the patient in the waiting room, building up a rapport. They might sing or talk together and the therapy dog provides a soothing distraction for the child as they stroke their fur and pet them. It helps to calm the patient (and any family members) and reduce anxiety in the lead up to the procedure they are there for. “In the longer term we would like the Spread a Smile team to also then follow patients through into the treatment area to continue to support the child whilst any dental procedures are taking place.”

How have Spread a Smile helped to make a positive difference for patients?

“In general, the ‘vibe’ in the waiting room is lovely when we have the Spread a Smile team here. Everyone looks forward to their visits – staff as well as patients. They help provide a calmer, more fun environment which can only be of benefit to the patients and their families. The therapy dogs are a welcome distraction.”

Generally Spread a Smile supports our delivery of high-quality care for our patients, improving the experience for both patient and dentist.”

Please help us continue our vital work spreading smiles to children in hospital by donating today. Thank you. 

Zara Therapy Dog

Welcome Zara the Therapy Dog

780 400 Susie

We’d like to welcome German Shepherd Zara and her owner Louise Jacobs as the newest members of our Therapy Dog team!

Louise and ZaraAs one of our Trustees, Louise knows first-hand how amazing our therapy dogs are. We’re delighted that both Louise and 7-year-old Zara will be joining us to help spread even more smiles to seriously ill children and young people across our hospital and hospice partners.

Louise spoke to us about Zara, how she became a Therapy Dog and their first visit to University College London Hospital (UCLH).

“Zara is quite a large dog, but her temperament is so lovely – very peaceful and calm. She is very docile and enjoys sitting or lying down rather than standing which makes it much easier for patients when meeting her. She doesn’t mind being brushed or stroked and is very happy to be given treats. I think she particularly likes children and young people and can sense when someone is feeling sad or vulnerable.”

“Our first visit for Spread a Smile was to children and young people at the Proton Beam Therapy Centre and paediatric ward at UCLH. We met in-patients and several children who were visiting for treatment on the day. We joined children in the play areas and some patients stopped to say ‘hello’ to Zara as they were leaving after their appointments.

“We were led by the patients, what they needed and how they wanted to be with Zara. Some wanted to sit down with her and just say hello by giving her a stroke. Some wanted to brush her or give her treats. Some children were a little nervous to start with, but when they saw other children spend time with Zara and saw how gentle she is, they would tentatively approach to say hello and before long, they would be firm friends.

“Zara reacted so well and calmly to all of the children she met. Sometimes she would lift her head or wag her tail and sometimes she would just sit or lie still, enjoying the attention. Naturally she would get more excited when a treat was coming her way! She likes to be stroked just beneath her ear and everyone really enjoyed doing that as Zara purrs with happiness – it was so lovely to watch! 

“All of the patients seemed to really enjoy spending time with Zara. Even if they were a bit nervous touching her, I would give them the hairbrush and the nerves would disappear. It was so lovely to see the calming effect meeting Zara had. It was a great distraction, particularly for those who were waiting for treatment and perhaps a little anxious or worried. I had Zara’s water bottle with me and some of the patients were quite intrigued as to how it worked and the fact that she could drink her water carefully without making a mess at all!

“It is wonderful to be part of the Spread a Smile team and I feel so proud of Zara and the difference she made and will continue to make to some of the seriously ill children we support. To see the smiles and moments of relief was truly moving and we’re looking forward to many more visits in the future.”

Riding House Cafes

Riding House Restaurants

780 400 Susie

We are hugely grateful to our friends at Riding House Restaurants for raising an incredible £21,000 since the start of our partnership in January 2022.

They have raised this amazing amount by adding 25p to the bill of every diner and will be continuing their support on an ongoing basis.

Together, we also host regular tea parties at their restaurants for the families we support, helping to provide respite and moments of relaxation and enjoyment in amongst the pressures of hospitals and treatment for serious illness.

Riding House Cafes

“The money raised by Riding House Café will have a huge impact on our work, helping us reach even more seriously ill children and young people in hospital. We can’t thank Riding House Café and their customers enough for their generosity, commitment and support for us and our families. Together, we will be able to spread thousands of smiles.” Lucy Jackson, CEO, Spread a Smile

Jane Moore from Riding House Café said: “We are so proud to support Spread a Smile and it’s wonderful to know that we can make a difference to seriously ill children and young people. We’re looking forward to doing even more together in 2023.”

We are looking forward to continuing our partnership into 2023 and a huge thank you again to everyone at Riding House Café for their support.

Spring Finance Limited

Spring Finance – Partnership launch

780 400 Susie

We are delighted to announce that we have become the official charity partner for specialist finance lender, Spring Finance Limited. To kick start the partnership, they have come on board as headline sponsor for our Gala Dinner on 24 April 2023.

This year, at our Gala Dinner, we will celebrate 10 years of Spread a Smile, with the dinner taking place at the prestigious Nobu Hotel London Portman Square. It is the perfect year for Spring Finance to join us and we are looking forward to welcoming them for what looks set to be a very special evening, bringing together our wonderful patrons, partners and supporters for a magical evening, with opportunities to learn more about the impact of Spread a Smile’s work.

Lucy Jackson, Chief Executive at Spread a Smile said: “I would like to extend our heartfelt thanks to Spring Finance for their support. We are so looking forward to working with them, getting to know the team and together spreading smiles to seriously ill children in hospital.”  

Gavin Diamon, CEO, Spring Finance LimitedGavin Diamond, CEO of Spring Finance said: “We are proud to be associated with this special charity that makes a real difference to thousands of seriously ill children and their families in hospitals every year. We are hopeful that our partnership will allow them to reach an increasing number of children and we look forward to supporting them with both fundraising and volunteers.”

 

In addition to Spring Finance’s generous support of the dinner, throughout the year we will be working together to raise funds for Spread a Smile through events, challenges and lots more.

B&C Awards 2023

780 400 Susie

We are delighted to announce that Spread a Smile has been chosen as this year’s charity partner at the B&C Awards 2023, thanks to support from Medianett Publishing and Spring Finance.

The Awards are open to companies and individuals from the specialist finance market, competing for 30 awards in total. This year’s event will take place at the prestigious Hurlingham Club, London on Thursday 21 September and looks set to be a brilliant evening, not least because this year’s theme is Rio de Janeiro Carnival — The Summer Spectacle.

Lucy Jackson our CEO said: “Spread a Smile is delighted to have been chosen as charity partner for the B&C Awards 2023. We’re looking forward to an amazing evening and a great opportunity for us to share our vital work with a wider audience. We’re extremely grateful to Medianett Publishing for helping us to spread even more smiles to seriously ill children and young people in hospital.”

Beth Fisher, Managing Director at Medianett Publishing said: “After hearing the stories about the amazing work they do for thousands of children with acute or chronic conditions every year, we were delighted to partner with Spread a Smile at the 2023 B&C Awards.

“We know how generous the specialist finance industry is when it comes to charitable initiatives, and therefore what better place to raise awareness and money for a brilliant cause than at our event.

“The charity will also be organising for some of its magicians to attend the Awards and provide close-up magic to table holders. Hopefully they can make large donations appear from our kind guests!”

Andrew Bloom, owner of Spring Finance — who holds the charity close to his heart and recommended them as this year’s Awards partner — commented: “Spread A Smile is a truly special charity; what could be purer than bringing joy and laughter to a seriously ill child. In 2023, their entertainers will visit dozens of hospitals nationwide spreading smiles to thousands of children. I am delighted to be part of an industry that supports charities like these.”

Our thanks go to Spring Finance and Medianett Publishing for their wonderful support.

Noah's Ark Children's Hospice - Partner Focus

Partner Focus – Noah’s Ark Children’s Hospice

1024 683 Susie

Alongside our 25 NHS hospital partners, Spread a Smile provides support to two children’s hospices, one of which is Noah’s Ark Children’s Hospice.

The hospice supports over 350 children and their families every year, helping children with life-threatening and life-limiting conditions, and their families, make the most of every day.

Spread a Smile has been supporting Noah’s Ark Children’s Hospice and their families since 2019, initially through weekly virtual sessions during Covid 19 and now supporting their family events and activities in person, alongside treat drops and bespoke end of life visits.

Laura Walter, Director of Services for Spread a Smile said: “For families with a seriously ill child, the support of different healthcare settings alongside or beyond the hospital setting is often vital, particularly over longer periods of time. It is therefore important for Spread a Smile to be able to reach these children at every stage of their journey and we’re proud to be working with Noah’s Ark Children’s Hospice to do just that.”

Last weekend, our team also joined in with their Family Day which saw around 60 families attend the hospice for a magic-themed day of fun family activities. Spread a Smile’s Fairy Kirsten, Mr Magic, singer Tasha and Olivia with Therapy Dog Thomas all spent a wonderful day helping to entertain and spread some joy and laughter.

Tash Whitehead, Marketing and Communications Manager for Noah’s Ark Children’s Hospice said:

Mr Magic“Last weekend we hosted one of our Family Days – an opportunity for all of our families to come together for a day of fun, magic and excitement. With so many families in attendance it’s so important that we pull out all the stops to provide a truly unforgettable experience.

“Having Spread a Smile join us really takes the day to a whole new level. Within minutes of arriving, the children were dazzled by the magician, mesmerised by the enchanting fairy and cuddled by their Therapy Dog, Thomas!

“The impact that our partnership with Spread a Smile has on the children and families we support extends beyond days like this. Only last month, we called on Spread a Smile as we were caring for a child at the end of their life. As a team, we wanted to create a moment of magic for the entire family, including the child’s older sibling. Within hours the Spread a Smile fairy arrived at the doors of The Ark, creating a wonderful moment for the siblings to experience together.”

Please consider making a donation to help us continue our vital work. Thank you.

Suzi Ruffell and Dinesh Nathan visit

780 400 Susie

Yesterday we were delighted to welcome our Ambassador and Comedian Suzi Ruffell, along with fellow Comedian Dinesh Nathan on one of our visits to University College London Hospital (UCLH).

Suzi and Dinesh joined us to meet teenagers receiving treatment in the oncology inpatient and outpatient units and to find out more about how Spread a Smile work with our hospital partners to support the seriously ill children and young people in their care.

They joined the Spread a Smile team – our Magician Nick, and one of our Entertainers, Rosie – to help spread a little bit of joy and laughter and provide some distraction and fun to the young people they met.

Spread a Smile Ambassador Suzi Ruffell said: “Laughter has an incredible way of lifting spirits and helping people escape from day to day realities – even if it’s just for a short time. I’m proud to be an Ambassador for Spread a Smile and feel even more proud every time I get the opportunity to join them in hospital and meet some of the incredible young people that they help support.”

Dinesh said: ‘It was brilliant to join Spread a Smile in hospital yesterday to see what they do first hand and meet some of the teenagers they support. It was easy to see the difference they make to these young people who are going through some really difficult times. It was great to be involved and help in some way. I’ll definitely be back!’

Thank you to both Suzi and Dinesh for their support and for helping us to spread even more smiles to some of our families.

Please join Suzi and Dinesh and support our vital work spreading smiles to young people in hospital by donating today. Thank you. 

The Royal London Hospital Eye Club

Partner Focus – The Royal London Hospital

768 652 Susie

This week’s ‘Partner Focus’ features The Royal London Hospital in East London which includes one of the largest children’s hospitals in the UK. It’s specialist Eye Treatment Centre is the only centre in the south of England (and one of only two in the country) that can screen, diagnose and treat Retinoblastoma (a form of eye cancer).

Spread a Smile has been supporting staff and children and young people on the wards for a number of years. Alongside regular in person bi-monthly visits from our entertainers and the usual treat drops and online offering, we recently supported their ‘Eye Club’ and ‘Sib Squad’. The club welcomes children with artificial eyes so they can meet, make friends and learn how to look after their eyes.

We spoke to Gemma Melisi, Play Specialist at The Royal London Hospital about how Spread a Smile is supporting these amazing children initiative.

What is your role as a hospital Play Specialist?

“A Play Specialist uses therapeutic play to support and inform children and young people during a hospital visit, helping them to cope in an environment that can be quite scary. Through play, we give children an outlet to work through their anxiety and stress. We use friendly and comforting toys and medical equipment to help children through unfamiliar events and help to provide distraction during procedures.

“I am based in the Retinoblastoma (RB) service and support children who have RB. Sometimes a child might need to have an artificial eye and through play we aim to make this easier for the patient and family, including a sibling day called ‘Sib Squad’ where we help create positive memories by making scrapbooks.  

How does Spread a Smile support your work?

The Royal London Hospital Eye Club

The Royal London Hospital Eye Club

“Spread a Smile send in their amazing people and entertainers to help support the children at Eye Club. The children had so much fun with the Spread a Smile team and really enjoyed the day.

“I love working with Spread a Smile and everyone always looks forward to their visit. They bring so much joy to the children, families and wards and offer a great distraction to a hospital stay/visit.  Spread a Smile always brings that smile! They allow the children and staff to escape from what can be a really difficult time. We really can’t thank Spread a Smile enough for your support. Keep up the amazing work and we can’t wait to do it all again soon!”

Please help us continue our vital work spreading smiles to children in hospital by donating today. Thank you. 

Healthcare professionals nominations

Healthcare professionals nominations

1024 683 Susie

Spread a Smile is proud to work with and support some incredible healthcare professionals across our NHS hospital and hospice partners, including doctors, nurses, play specialists, therapists and more.

To recognise the amazing work of our healthcare professionals, we asked the families we support to nominate someone who makes their child smile the most in hospital. We celebrate all of our nominees, with five lucky winners receiving dinner with wine kindly donated by our friends at Riding House Café.

Here are some of our amazing nominations and congratulations to all of our nominees.

Jen Vincent and Jennifer Beggy: Epilepsy Nurse Specialists at Colchester Hospital                    “Both Jen and Jenny go above and beyond what is expected of them in their role as epilepsy nurse specialists. They are always at the end of the phone for advice and support. When our son is admitted to hospital or attending for appointments, they make the time to come and see him. Bringing fun through games and engaging him with his favourite activities. They’ll talk, laugh and play for as long as he needs. They’re truly one of a kind.”

Gemma Melisi: Royal London Hospital (Retinoblastoma Clinic)
“Gemma knows all her children so well, finding toys and activities to suit them. She’s always cheerful, laughing and smiling. She’s the hook for hospital visits for so many and we miss her when we don’t go to hospital. She’s taken the time to collate photos so that our daughter has a book to show her journey for when she’s older. We love Gemma!”

Helen Farmer: Cancer Nurse Specialist at Watford Hospital
“Helen is a very dedicated professional who has been dedicated to Camila, our beautiful daughter, since day one. Always looking to support us as a family in this journey, looking for the best interest of Camila in terms of her care plan but also development. Helen is an outstanding professional, knowledgeable and very organised made our journey a bit more bearable in different occasions of our treatment.”

Aine O’Donovan: University College London Hospital (Radiotherapy)
“Aine is always so kind, thoughtful and cheerful, helping so much to keep Fin calm.”

Amy Lloyd and Amy Crowley: Fox Ward, Great Ormond Street Hospital (GOSH)                          “In the three years we were in GOSH they always made Jessica smile while she was in hospital. They would help her achieve her crazy ideas i.e. making passports for her dolls and teddies. They always kept her busy with arts and crafts and toys. They would spend time playing games with her and take it well when Jessica always won! They would make Jessica feel special.

“During covid they lost the volunteers overnight so had to look after both wards, providing play sessions and making sure the children were entertained and safe. They never missed a session with us even though they had 21 other patients on the ward between them. They were always calm and never rushed the sessions.

“They supported Jessica through some of her difficult times. They supported her when her Dad died while we were in hospital. Helped her make treatment plans for operations, dressing changes and books about procedures she was going to have. They accompanied us to theatre to support both of us as the anaesthetic was given.

“They would also make sure I was ok and give me time to myself. I will always be grateful for that hour to myself – it kept me sane, especially when Covid meant we weren’t allowed to use the parents room.

“When we found out that Jessica was dying they helped me tell her and her brother. They organised for a photographer to come and take pictures of us as a family as we hadn’t been together for 18 months. They helped us make memory canvases.  They also fulfilled Jessica’s only wish which was to have the play team with her all day. They made sure that I was supported and Alfie was entertained during Jessica’s final days. It really helped me knowing that Alfie was ok

“They would sit with Jessica holding her hand while I spoke to doctors outside the room, they made sure she was never alone. This made it easier for me to leave the room knowing she had someone she loved and that cared for her with her should anything happen while I wasn’t there.

They sat with me after Jessica had died, sharing memories, laughing and crying together.

They supported the whole family from the day we arrived until the day we left. They were there for the fun times and the most difficult times. I don’t think I could have managed 3 years in hospital without them, they became like family and we are still in touch today.

Jessica would have been nominating them had she still been alive. When you asked her what the best bit of her hospital stay was, she would say playing with Amy and Amy and the nurses.”

Molly Craig: Nurse on Elephant Ward, Great Ormond Street Hospital (GOSH)
“She is nice and funny. Always smiles and is in a contagious good mood.”

Ellie Pitt: T11N nurse at University College London Hospital (UCLH)
“She is nice and funny. She shared her journey of courage with me and that was inspiring.”

Jay Thomas: Alder Hey Children’s Hospital, Psychology Department                                              “Jay has worked with Jake for over 12 months now and engaged well with him always putting a smile on his face. He has helped Jake to overcome so many fears mainly having bloods taken.”

Victoria Riddleston: Ward C3, Addenbrookes Hospital
“We spent three weeks on the ward with Vicky when George had just had his tracheostomy in. She made him smile every day! She had messy play ready (even if she couldn’t be there) as a motivator for his daily dressing changes – tapes then messy play. Vicky works by her values that play and happiness heal. She listened to George’s likes and interests and tailored his play to develop these further.

“George caught hospital bug upon hospital bug and spent weeks isolating in his room, unable to use play rooms or play with other children. She filled his room with resources and created play spaces so that the isolation wasn’t such a big deal.

“One day our son had had many tricky procedures. He said he wanted to dance so she surprised him with some sensory lighting and music that filled his hospital room and brought so much joy! Another day George talked about visiting a library so she created a library role play area, with a library card, till and books which sparked his imagination.

“When we needed to help him get better at laying flat for his tube changes, she got him a space tent to go over his bed. He would lay down looking at the stars. Here she used play to make his difficult procedures more manageable.

“As a parent, she gave me space to think and breathe which is a luxury when you are caring for your child 24/7. Our family will always be grateful for the joy (and mess) Vicky brought during those weeks.”

Jacob Simmonds: Heart Transplant Consultant at Great Ormond Street Hospital (GOSH)
“They make us smile because: Jacob is always smiling. He takes the time to find out what Abigail loves (pandas, dogs and maths); he remembers and will spend time chatting about dogs instead of medical things, even in a busy clinic. He goes above and beyond to help Abigail (for example, offering to bake a cake for her when she was in intensive care for seven weeks last year and wouldn’t eat). Jacob talks to Abigail rather than me (and makes her happy); other consultants talk to me (Mum) and not Abigail. He always makes time to chat, even when he’s not meant to be at work (we’ve chatted outside Waitrose in the Brunswick Centre near GOSH), and he always leaves Abigail smiling.”

Hannah: PDAU, North Middlesex Hospital
“Hannah is brilliant in every crisis and she always has a big smile for Jacob. She is the best nurse ever. If he’s having a hard time, she changes it round to a brilliant day.” 

Lorraine Cossar: Padua Children’s Ward, William Harvey Hospital
“Lorraine always goes above and beyond to support chronically ill children like our son Josh. Knowing that Josh was needle phobic and was having a port fitted, Lorraine invited him up to the ward to play in the play room regularly even when he didn’t need to have any medical procedure to try and lessen his anxiety. Lorraine created a dolly who had a port and who Joshy could play with and pretend to treat. The dolly was a huge hit and was Joshy’s toy of choice for a long time.

“Not only does Lorraine always ensure Joshy has some toys to play with at every stay, she has also been a huge support to me as his Mum. Sometimes when you spend long periods of time in hospital you become all consumed by your child’s health and often find yourself doubting yourself because you have nobody to talk things through with. Lorraine has encouraged me to advocate for my son, and always offers an ear for me to talk things through. Lorraine is probably completely unaware of the amazing support she provides and how much of an impact she has had on me and my family. She is wonderful.”

Charlotte Holt: Play specialist on Eagle Ward at Great Ormand Street Hospital (GOSH)
“Charlotte makes me smile because she has always consistently been happy, smiling and caring. She has always gone out of her way to keep Jia entertained, 

positive and as happy as possible. She has created special and funny memories which Jia has treasured over the years and still talks about today – nearly three years on! Thank you Charlotte!”

Jenny: Great Ormond Street Hospital (GOSH)
“She is very caring, always knows how to get a smile from us and looks out for different things to do while at the hospital.”

Nurse Catherine: Children’s Haematopoietic Stem Cell Transplant Unit, Great North Children’s Hospital, Royal Victoria Infirmary
“Catherine lifts our spirits when she comes into the room, she is always happy and jolly but also caring and knows when I need help with things. She also helps to take a little bile off my stomach and this helps me feel better after my stem cell transplant.”