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therapy dog

UCLH

Partner Focus – UCLH

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Spread a Smile has been supporting and working with UCLH (University College London Hospitals NHS Foundation Trust) for nearly 10 years through regular in person visits, online sessions, treat drops and much more.

The Royal National ENT and Eastman Dental Hospitals, is one of UCLH’s specialist hospitals, with the Paediatric Dentistry Unit sees complex patients for whom a typical dental visit in primary care would be difficult. Since November 2022 in partnership with the hospital we have been trialing the use of therapy dogs to provide support for patients visiting the Unit to help reduce anxiety and stress.

We spoke to Paul Ashley, Professor/Honorary Consultant, Paediatric Dentistry about how this exciting new initiative is providing invaluable support for patients who would otherwise find a visit to the unit particularly challenging.

What was the reasoning behind involving Spread a Smile at the Paediatric Dentistry Unit?

“I was a committee member on the NICE (National Institute for Health and Care Excellence) guidance – ‘Babies, children and young people’s experience of healthcare’. It was clear from some of the focus group work carried out with children that therapy animals were really important to them. So, following this feedback, I decided to work with Spread a Smile to see how therapy dogs could help in our Unit.”

How does the initiative work practically?

UCLH - Patient with Thomas“The Spread a Smile team currently work with the families to help reduce stress and worry whilst they are waiting in the waiting room before a procedure. When the patient arrives, they are met by Thomas or Harry, one of the Spread a Smile’s Therapy Dogs, along with one of the Spread a Smile Entertainers. They stay with the patient in the waiting room, building up a rapport. They might sing or talk together and the therapy dog provides a soothing distraction for the child as they stroke their fur and pet them. It helps to calm the patient (and any family members) and reduce anxiety in the lead up to the procedure they are there for. “In the longer term we would like the Spread a Smile team to also then follow patients through into the treatment area to continue to support the child whilst any dental procedures are taking place.”

How have Spread a Smile helped to make a positive difference for patients?

“In general, the ‘vibe’ in the waiting room is lovely when we have the Spread a Smile team here. Everyone looks forward to their visits – staff as well as patients. They help provide a calmer, more fun environment which can only be of benefit to the patients and their families. The therapy dogs are a welcome distraction.”

Generally Spread a Smile supports our delivery of high-quality care for our patients, improving the experience for both patient and dentist.”

Please help us continue our vital work spreading smiles to children in hospital by donating today. Thank you. 

Thomas the Therapy Dog

Meet Thomas the Therapy Dog

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Meet Thomas, one of our Therapy Dogs and his owner, Spread a Smile Visit Manager Olivia Leich.

Thomas is an 8-year-old miniature Australian Labradoodle – a breed known to be wonderfully calm companions. We spoke to Olivia about Thomas, how he became a Therapy Dog and the important role he plays during their hospital visits.

“Thomas is such a lovely dog – peaceful, calm and a real comfort. When a colleague suggested that Thomas might make a brilliant Therapy Dog for Spread a Smile, I thought it would be perfect for him.

Olivia and Thomas

He had an interview with a ‘Pets As Therapy’ Dog Assessor to check his suitability – things such as whether he jumped up at people, barked, was friendly and calm around children and how he reacted to sudden movements and loud noises. Needless to say he passed with flying colours and since February this year, he’s been joining me for three shifts a week visiting hospitals.

Thomas’ role is to bring happiness, spread smiles and distract away from the hardships of life in hospital. He is a natural, immediately putting people at ease. From the moment I clip on his Spread a Smile bandana, he is so excited to get going, waiting by the door for us to leave.

As soon as we enter the hospital Thomas takes his role very seriously and really enjoys visiting the children on the wards. Everyone has the opportunity to open his treat box and give him a treat, but first they have to ask him for a high five and a fist pump before he is rewarded. He never fails and always takes the treat as if it’s the first one he’s ever had!

Thomas is very caring and proud of what he does. He can sense if a child is really unwell and bed bound and needs him to be calm and still. He will let me gently place him on the bed close to them, where he will lie calmly so that the child can stroke him or brush his fur.

During a typical week, Thomas might meet between 10 – 30 patients across various paediatric wards ranging from intensive care to rehabilitation clinics, outpatients, A&E and long term stay wards.

Quite simply, Thomas is an integral part of the team, bringing another level of joy and this joy is felt not just by the patients but also by their families and staff on the wards. I couldn’t imagine doing my job without him. Seeing the happiness he brings to the wards is incredible. He brings a sense of calm, fun and love which is immeasurable.”