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spread a smile

Tasha - Spread a Smile entertainer

Meet Visit Manager Tasha

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The Spread a Smile team of entertainers is at the heart of everything we do spreading smiles to seriously ill children and young people across our NHS hospital and hospice partners. We spoke to Tasha, one of our Visit Managers about her role with Spread a Smile.

“I have been working in theatre for 10 years now and am a singer and Visit Manager for Spread a Smile.

“I came to start working for the charity after hearing about them through a friend who already worked there. Being an Auntie to 7 little ones, I love kids and it sounded like an incredible thing to be part of. 

“Singing is my favorite thing to do and it’s a huge privilege to be able to use this to bring joy to children  and their families during some of their most challenging times. I remember singing to a little girl who didn’t speak any English but sang along with me to ‘Let it Go!’ Her Mum told me that her daughter hadn’t smiled much in weeks and suddenly there we were laughing together. We performed to her Grandparents over zoom from her hospital room and it was a memorable experience which I’m sure none of us will forget.

“Taking part in the TCS London Marathon was a huge moment for me. I started running during Covid when I was no longer able to perform and had a lot of time on my hands! When I got a place in the ballot I saw it as an amazing opportunity to raise some money for a charity where I see first hand just the enormous difference that’s being made.

“The marathon was extremely difficult, but the atmosphere and support was incredible. When I was struggling along the way, I just thought about some of the amazingly strong kids I have met through Spread a Smile and it kept me going! 

“I think often the most special part of what we do is seeing the parents’ reaction when they see their child simply being a child again – laughing and having fun. I love being part of the Spread a Smile team and everyone is so supportive with one common goal: to use what we do to bring as much joy as possible to those who need it most.”

To support Tasha’s work spreading smiles in hospitals and beyond, please donate here. Thank you.

Broadcast Revolution pro bono support

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The support of external organisations is vital for charities like Spread a Smile. Our work simply wouldn’t be possible without the generosity of our partners and suppliers. One of the partners we’ve been lucky enough to work with is Broadcast Revolution, a specialist broadcast PR agency who have worked pro-bono to help Spread a Smile reach the airwaves of UK TV and Radio stations.

An example of this was for the launch of Smile TV, Spread a Smile’s 24-hour entertainment channel. As the pandemic significantly affected our ability to work in hospitals, we wanted to get the word out about our virtual entertainment programmes to reach as many seriously ill children and young people and their families. It was important not only to spread the message of Spread a Smile’s work, but to help us stand out when so many other charities were also dominating the news agenda. The launch was featured on LBC News, Talk Radio, and BBC London.

Other initiatives that Broadcast Revolution have supported on include our Riding House tea parties, Valentine’s Day balloons, celebrity ambassador announcements, our comedy shows, our virtual Christmas Grotto, and our summer party! It’s been wonderful to work with such a brilliant organisation to highlight our family events.

Broadcast Revolution have also generously supported us with video production, helping to develop a moving and impactful film about one of our annual golf days.

Pro bono support such as this is hugely impactful, enabling Spread a Smile to reach new audiences and achieve even more in our mission to make a difference to the lives of families struggling with the impact of serious illness. A huge thank you to Broadcast Revolution and all of the amazing companies that give up their time and resource to give so much.

Please contact our Head of Fundraising, Amanda Azouz to find out more about working with and supporting Spread a Smile.

10th Anniversary Gala Dinner

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Last night we celebrated 10 years of Spread a Smile at our special 10th Anniversary Gala Dinner at the beautiful Nobu Hotel London Portman Square. And what an amazing evening it was with an incredible £505,000 raised for our work spreading smiles to seriously ill children and young people.

We were joined by nearly 400 supporters, friends, families, and colleagues from across our hospital partners for an incredible evening of good food, entertainment, magic and of course laughter.

Suzi RuffellOur host, comedian Suzi Ruffell, expertly guided us through the proceedings, sharing her own personal journey as to how she became a Spread a Smile Ambassador after a friend’s child was in hospital and saw what a positive difference our entertainers made.

We also heard from our Co-Founders and Trustees, Josephine Segal and Vanessa Crocker who set up the charity after seeing the positive impact a magician’s visit had on Josephine’s young nephew, Aaron, during his treatment at Great Ormond Street Hospital (GOSH). A very special moment followed when Josephine welcomed Aaron himself to the stage to share his story with us.

Richard JonesAs always, our talented entertainers were on hand to spread smiles during dinner, wowing guests with magic, poetry and musical performances. We were treated to very special performance from Spread a Smile Ambassador, magician, and winner of Britain’s Got Talent, Richard Jones, who kept everyone on the edge of their seats with his magical skills.

Spread a Smile CEO, Lucy Jackson and Chair of Trustees, Paul Godfrey both spoke about the impact of our work and how our guests and supporters have played an important role enabling the charity to grow over the last 10 years and will continue to do so as we embark on plans to achieve even more in the future.

Our work is vital to the children, young people and families we support and also the medical staff across our hospital and hospice partners. Eleanor Tyrell, Matron, Children’s and Young People’s Cancer Service at University College Hospital spoke to guests about her first-hand experience of Spread a Smile and the difference we make to staff and patients alike.

We were also honoured to welcome the family of Chloe Balloqui to share their journey with us. We met Chloe, Mum Karen, Dad Richard, and brother James in 2013, not long after Chloe’s diagnosis of stage 4 neuroblastoma, an aggressive form of cancer. Last night Karen, Richard and James all spoke about the hugely positive impact Spread a Smile had on their lives during this dreadful time. We are so grateful to this brave, kind and inspirational family for sharing their personal life and experiences with us. You can find out more about Chloe’s journey and watch her special film here.

Guests had the opportunity to commit their support to Spread a Smile by pledging on the night and we are delighted to announce that an incredible £505,000 was raised for our work spreading smiles to seriously ill children, young people and their families across the UK.

A huge thank you to everyone for joining is last night, for their kindness and commitment and for helping us to celebrate our 10th birthday in style. You can take a look at photos from the event here.

Make sure you keep an eye out for photos of the amazing LEGO® table centrepieces; each one made by one of the families we support using sets donated by our friends at the LEGO Group. (You can read more about this amazing initiative here).

Thanks to the Nobu Hotel London Portman Square and our headline sponsor, Spring Finance Limited for their generous support and making this event possible.

Also, to Suzi Ruffell, Richard Jones, Aaron Maurice and everyone who helped make the event such a huge success. Here’s to the next 10 years!

10 years partnership with GOSH

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Spread a Smile’s partnership with Great Ormond Street Hospital (GOSH) dates back to when Josephine Segal and Vanessa Crocker founded Spread a Smile 10 years ago.

In 2013, Josephine’s young nephew, Aaron, was receiving treatment at GOSH. After noticing that Aaron was becoming increasingly withdrawn, she arranged for a magician to visit. It had the most remarkable effect: Aaron’s spirits were lifted and his treatment became more bearable.

As a result, Aaron asked if magicians could also visit friends that he’d met on the ward and Josephine promised Aaron she would find a way to make it happen.  Josephine teamed up with friend and former colleague Vanessa Crocker and working closely with GOSH, they founded Spread a Smile.

Since then, the Spread a Smile has continued to work closely with the team at GOSH to spread smiles to their patients, providing regular in person entertainer visits, online sessions, treat drops and much more.

Spread a Smile Sensory Boxes

Today we are proud to visit the hospital twice a week providing support across all in patient wards including the three paediatric intensive care units at the hospital: Neonatal Intensive Care (NICU), Paediatric Intensive Care (PICU) and Cardiac Intensive Care (CICU) as well as other wards such as oncology day care, outpatients and pre-op.

We spoke to Jamie Wilcox, Head of Volunteer Services at GOSH about our important work supporting children and young people under the GOSH’s care.

“As the Trust lead for volunteering and visiting organisations, patient parties and other entertainment, the inspirational co-founders of Spread a Smile, Josephine and Vanessa, came to meet me back in the early days of the organisation’s life.

“Over the past 10 years I have watched a small and highly passionate team of volunteers create and grow an idea into a large, fully-staffed, well-governed, slick charity, serving a number of hospitals and providing a much-needed service.

“I can’t tell you how many times GOSH staff have commented on how important it has been to have weekly visits from highly skilled professional entertainers. Not only does it have a direct impact on the patients and families, but having entertainers in the hospital brightens the wards, lifts staff spirits, helps them with anxious patients and gives them an opportunity to smile.

Spread a Smile Team at GOSH over Christmas

“We have seen how Spread a Smile entertainers can relax a patient, help them feel that little bit better on a tough day, be a wonderful distraction from a procedure or being in pain. The entertainers spend considerable 

time with each patient, adapting to their needs and expectations – whether that be a quiet song with some fairies, an upbeat interactive performance from a magician, doing face painting, or delivering a special poem created right there on the spot. This wonderful organisation has such a diverse and varied depth of talent it can accommodate any patient of any age and help take them away from the clinical environment for a moment of their day.

“There is no other organisation in the hospital that provides a service so professionally and regularly. We are proud to have it as one of our key partners.”

10 years of spreading smiles

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10 years ago today, Josephine Segal and Vanessa Crocker co-founded Spread a Smile, and what a 10 years it’s been!

We have grown considerably since we started spreading smiles in our first hospital, Great Ormond Street Hospital (GOSH), and today we work in partnership with 25 NHS hospitals and 2 hospices across the UK. We are extremely proud to work alongside and provide important support to the incredible teams who care for seriously ill children and young people on a daily basis.

“Every time we hear a child we are caring for giggle and laugh along with the Spread a Smile entertainers, it is huge. Knowing that for a brief period they can just be children brings a smile to our faces and it makes the tough times that bit easier.” Oncology Clinical Nurse Specialists, Miriam Sager and Tenneh Koroma, Northwick Park Hospital

The families we support are at the heart of everything we do. During 2022/23, we visited over 8,500 hospital bedsides and made over 1,800 virtual visits, spreading smiles and laughter to many thousands of patients, their siblings and family members.

“We appreciate you so, so much. In hospital, out of hospital, at home, via zoom, for siblings and through lockdown. I really don’t know what my children would’ve done without you – making cakes, paintings and magic shows. You are a real true blessing. The summer party this year was a first out of hospital and I still talk about it to this day!” Parent

As we head into 2023/24, our aim is to reach even more children in even more hospitals across the country, expanding our reach and spreading smiles where they are needed most. We couldn’t do that without our entertainers, service and support team, fundraisers, trustees and the amazing donors and organisations who make everything we do possible.

“Thank you to everyone who has been there for Spread a Smile and the families we support over the last 10 years, helping us to grow, develop and bring so much joy during some of the darkest times. We couldn’t have done it without our dedicated office team, our wonderfully talented entertainers, our brilliant trustees and of course our generous supporters”.  Lucy Jackson, Spread a Smile Chief Executive

Happy Birthday Spread a Smile and here’s to the next 10 years and beyond!

Meet Magic Nick

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Meet Nick, the Magician, aka ‘Magic Nick’ and our newest recruit to the Spread a Smile team of entertainers.

Nick became interested in magic from a young age, sharing his natural talent for all things magic with family and friends at every opportunity. He is now a full-time Magician and we spoke to Nick about why he decided to use his skills to help spread smiles to some of the seriously ill children and young people we support.

“My journey with Spread a Smile started because of a personal connection. I have two nephews, both of whom spend time in and out of hospital, including Great Ormond Street Hospital (GOSH).

“It was my youngest nephew’s second birthday during one hospital visit to GOSH and knowing this, one of the nurses arranged for a virtual visit with a Spread a Smile Fairy. The session was like pure magic. For 30 minutes, the clinical hospital room felt like a space in which we could celebrate. The sounds of the machines faded into the background and instead the room was filled with songs, cheer and most importantly, laughter.

“Not long after that Spread a Smile visited my nephew in person, and I was delighted to see it was a magician who came to visit. My nephew absolutely loved it and so did his older brother.

“For the boys’ Mum, it was a welcome change from the medical side of hospital. Seeing your child unwell is difficult for any parent and as their Uncle, I found it extremely challenging. You feel helpless. So when someone like Spread a Smile visits whose only job is to bring joy and laughter, it is incredible. You can escape, even if it’s just for a short time and you’re reminded how to be a child again.

“From that moment I knew I had to get involved with Spread a Smile as a Magician and I am so proud to now have the opportunity to join the team and go into hospitals to help make children laugh when they really need it. It is some of the most rewarding work I have ever done – leaving a visit and hearing the heartfelt thanks from a parent, guardian or the child themselves. There is nothing like it and I feel privileged to be able to help in some way.”

Please help us continue our vital work spreading smiles to children in hospital by donating today. Thank you. 

Our work, our impact

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Spread a Smile currently works with 25 NHS hospital partners and two hospices to support seriously ill children and young people under their care. To understand more about our impact of our work, we spoke to Tina Halton, Play Service Team Lead at St Mary’s Hospital, London who we have been supporting since 2014.

Tina said: “Spread a Smile have a marvellous ability to make the staff smile, without compromising on their total commitment to making each child feel special. For example, the positive calming effect of the therapy dog visits on everyone is clear to see. Thomas and Harry (dogs) stop to ‘say’ hello to everyone from the consultants to the cleaners and you can see the staff continue with their day a little bit happier after a stroke. This sense of calm filters through and the staff love to share stories of their own pets with the families who can often be seen getting out photos of their pets and telling stories. Everyone love the visit days. It makes their day calmer and helps them do the medical/nursing roles whilst the children are entertained.

“Spread a Smile’s impact on the patients cannot be underestimated. Their entertainers are carefully chosen with care and it shows. They are the best of the best at what they do. By that I mean they are abundantly talented but most important are the subtleties of their interactions with each patient. Being able to engage and impress a teenager who’s having a terrible time, for a few quiet moments in a magic trick or capturing the mood on intensive care to sing a calm song to a baby who would otherwise be listening to the beeps on a machine is worth its weight in gold.

“Without Spread a Smile, the wards wouldn’t be quite so bright! Funding in the NHS is stretched so although we still try to make it as fun and nice as we can for the families, in reality, Marina’s window art and hospital murals bring a new life and positivity to an often-overlooked space. 

“On the days Spread a Smile don’t visit the wards, we still create fun for the kids, but it’s not the same as having a new entertainer visit or a surprise delivery of red heart Valentine’s Day balloons. These things remind the families that they haven’t been forgotten and the little moment of attention brings fresh smiles. The kids see us all the time so the novelty wears off! We would all be sad not to see a fresh smiling face. 

“I’ve seen Spread a Smile grow in both size and scope, but it hasn’t lost its heart at the core. The range of entertainment and events continue to be unique to Spread a Smile, but all possess the same personal touch. The hospital programme is expertly planned and delivered by people who understand the healthcare field well and really care. What they do appears effortless but in fact takes a lot of effort and dedication. Love goes into every virtual session, gift drop and visit. This is the magic. Nothing is too much – if they can make it happen, they will! 

“As Spread a Smile implements changes, they have always been focused first and foremost on the child. We know that safeguarding, safety and infection control is always a top priority and never an afterthought. Spread a Smile has confidently risen to the challenges of the last couple of years. Working alongside acute hospital trusts is never an easy task and none of us could plan for the impact this time has had on children in hospital. The adaptability and consistency of Spread a Smile throughout the pandemic and beyond proves that they are versatile and without a doubt one of our most reliable support. We moved fluidly alongside them as we all navigated the crazy hospital world during this time. It is exciting to be a part of what Spread a Smile does next.

“One of my most memorable moments of working with Spread a Smile was during a session with a poorly young girl with additional needs. She was in an isolation room as she had a low immune system so wasn’t allowed visitors. She had begun feeling very unwell and her Mum, who was staying by her bedside, was completely exhausted. The little girl joined a virtual session with Makaton (expertly aimed right at her level) and the Spread a Smile team got her to join in the group session. 

She laughed for the first time in days and her Mum took a video to send to her Dad of her eagerly signing back to the magician. 

“Unfortunately, our hospital Wi-Fi cut out towards the end of one of the tricks and she was in tears for missing it. A quick phone call to Spread a Smile and they arranged for the child to have a 1:1 mini session with some magic just for her. She was delighted, as was her very tired Mum. She guessed the colours in the trick and waved her hand at the screen to make things appear, it was just right!

“Sadly, this little girl was very poorly and passed away not long after this session. I feel confident that the video and memories of the smiles during this precious moment are priceless for the family.”

Please donate to help us continue our vital work supporting hospitals like St Mary’s and their patients. Thank you.

Easter egg-xtravaganza

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Each year, we spread a little joy to children in hospital during the Easter holidays by collecting and sending out Easter eggs to all 27 of our NHS hospital and hospice partners.

The eggs are kindly donated to us by our supporters purchasing eggs from our Amazon wish list and also generous companies either collecting eggs from staff or funding larger quantities of eggs.

Thanks to this support, we’ll send out over 3,000 eggs to be distributed to seriously ill children. It’s a huge task organising, packaging up and distributing so many eggs.

“Easter holidays spent in hospital when other children are out enjoying Springtime can be really challenging for young people on the wards. Receiving an Easter egg from Spread a Smile can make such a difference. It helps make the children feel included and special, bringing Easter fun into hospital so they don’t miss out.”

For a child stuck in hospital or hospice over the Easter weekend, receiving an egg can really help to spread some joy and springtime cheer. We have also planned a brilliant week of virtual Easter themed sessions for the children we support and their siblings. From biscuit decorating, to Easter art and a live session with Zoo2U, we hope to spread as many smiles as possible to families up and down the country.

We’d like to say a huge thank you to all of the individuals who generously bought eggs from our list and the following companies who have helped make our Easter initiatives possible including:

  • Enra who made a generous donation which not only enabled us to buy eggs and also fund additional Easter holiday activities;
  • WUKPG who made a considerable donation;
  • Uncommon and their clients for collecting and sourcing loads of eggs;
  • Also our friends at Downing LLP, TritonExec, BRE Group, ICAB, Koda Staff, Totes, Fitzgerald House, Little Learners, Chancellor’s School and Handyman Ltd for their kind donations.

Happy Easter to you all!

UCLH

Partner Focus – UCLH

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Spread a Smile has been supporting and working with UCLH (University College London Hospitals NHS Foundation Trust) for nearly 10 years through regular in person visits, online sessions, treat drops and much more.

The Royal National ENT and Eastman Dental Hospitals, is one of UCLH’s specialist hospitals, with the Paediatric Dentistry Unit sees complex patients for whom a typical dental visit in primary care would be difficult. Since November 2022 in partnership with the hospital we have been trialing the use of therapy dogs to provide support for patients visiting the Unit to help reduce anxiety and stress.

We spoke to Paul Ashley, Professor/Honorary Consultant, Paediatric Dentistry about how this exciting new initiative is providing invaluable support for patients who would otherwise find a visit to the unit particularly challenging.

What was the reasoning behind involving Spread a Smile at the Paediatric Dentistry Unit?

“I was a committee member on the NICE (National Institute for Health and Care Excellence) guidance – ‘Babies, children and young people’s experience of healthcare’. It was clear from some of the focus group work carried out with children that therapy animals were really important to them. So, following this feedback, I decided to work with Spread a Smile to see how therapy dogs could help in our Unit.”

How does the initiative work practically?

UCLH - Patient with Thomas“The Spread a Smile team currently work with the families to help reduce stress and worry whilst they are waiting in the waiting room before a procedure. When the patient arrives, they are met by Thomas or Harry, one of the Spread a Smile’s Therapy Dogs, along with one of the Spread a Smile Entertainers. They stay with the patient in the waiting room, building up a rapport. They might sing or talk together and the therapy dog provides a soothing distraction for the child as they stroke their fur and pet them. It helps to calm the patient (and any family members) and reduce anxiety in the lead up to the procedure they are there for. “In the longer term we would like the Spread a Smile team to also then follow patients through into the treatment area to continue to support the child whilst any dental procedures are taking place.”

How have Spread a Smile helped to make a positive difference for patients?

“In general, the ‘vibe’ in the waiting room is lovely when we have the Spread a Smile team here. Everyone looks forward to their visits – staff as well as patients. They help provide a calmer, more fun environment which can only be of benefit to the patients and their families. The therapy dogs are a welcome distraction.”

Generally Spread a Smile supports our delivery of high-quality care for our patients, improving the experience for both patient and dentist.”

Please help us continue our vital work spreading smiles to children in hospital by donating today. Thank you. 

Riding House Cafes

Riding House Restaurants

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We are hugely grateful to our friends at Riding House Restaurants for raising an incredible £21,000 since the start of our partnership in January 2022.

They have raised this amazing amount by adding 25p to the bill of every diner and will be continuing their support on an ongoing basis.

Together, we also host regular tea parties at their restaurants for the families we support, helping to provide respite and moments of relaxation and enjoyment in amongst the pressures of hospitals and treatment for serious illness.

Riding House Cafes

“The money raised by Riding House Café will have a huge impact on our work, helping us reach even more seriously ill children and young people in hospital. We can’t thank Riding House Café and their customers enough for their generosity, commitment and support for us and our families. Together, we will be able to spread thousands of smiles.” Lucy Jackson, CEO, Spread a Smile

Jane Moore from Riding House Café said: “We are so proud to support Spread a Smile and it’s wonderful to know that we can make a difference to seriously ill children and young people. We’re looking forward to doing even more together in 2023.”

We are looking forward to continuing our partnership into 2023 and a huge thank you again to everyone at Riding House Café for their support.