Our new Director of Strategy and Operations

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We are delighted to welcome Roxane Caplan to the Spread a Smile family as our new Director of Strategy and Operations. Roxane will be working closely with our Chief Executive and Director of Services to drive the charity’s strategic growth plans, whilst ensuring we maintain our high level of service and reach as many seriously ill children and young people across the country as possible. 

Roxane joins us with over 20 years’ work experience gained in both private and voluntary sectors, spanning marketing and fundraising, campaigns and communications, operations, service development and delivery, strategy and change management and senior leadership. Her last few roles have focused on helping small to medium sized charities grow, developing new organisational strategies with service users at the core, growing reach and impact. Most recently, Roxane’s role as Head of Services for the charity YoungMinds saw her transform their service structure, practice, and processes, enabling greater reach and growth.

Roxane said, “I am passionate about supporting children and their families and feel privileged to work for a charity that is dedicated to supporting seriously ill children and young people, either during hospital stays or at home through its range of brilliant services.  

“During my first week at Spread a Smile, I was lucky enough to be able to join a visit to Great Ormond Street Hospital with charity Co-Founder Josephine Segal, and magician Paul. I witnessed the joy their work brought to a diverse range of children, some as young as 18 months, facilitating socialisation and connection, creating happy moments and memories with their families. Within minutes of meeting our team, I saw children smile and relax despite the obvious pain and challenging circumstances they find themselves in. I could see the obvious difference Spread a Smile was making, improving wellbeing and self-esteem and making hospital stays less isolating and frightening.

“I am very much looking forward to working with the brilliant Spread a Smile team to see how we can do even more to help and support when and where we are needed most.” 

Lucy Jackson, Spread a Smile Chief Executive said, “The demand for Spread a Smile’s services is forever growing and it is our aim to be there for as many families who need us as possible. We are delighted that Roxane has joined us to help us do just that and to ensure that we continue to grow, achieve and succeed, fulfilling our charitable aims to the highest possible standard.”

Welcome to the Spread a Smile family Roxane.

Join our team! Spread a Smile is also currently recruiting for a Community Fundraising Manager and a Trusts Fundraising Manager.

If you are a professional entertainer and interested in joining our team, please click here for further information on the role and our online application form. We would love to hear from you!